General: I'm able to connect when I'm near my computer, but can't connect when I'm away from home / work.General: Connection Refused, Make sure remote desktop is enabled on the computer and the computer's firewall's configured to allow incoming remote desktop connections.General: Black screen after I log into my PC.General: A tap results in a right mouse click instead of left mouse click Download the Jump Desktop app to your iPhone, iPad, Android, Mac or Windows device.General: "The installation package could not be opened" is shown during installation.Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen.Connect: "The remote computer does not support the requested service".Automatically works through firewalls and routers with zero configuration. Connect From Anywhere: No networking knowledge needed. Jump Desktop can be launched from other applications using the jump:// url scheme.
#Jump desktop not connecting how to#
Just install Jump Desktop Connect on the remote computer and you're ready to go. This article describes how to invoke Jump Desktop from other applications on Android and iOS 3.x and above. Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer? Secure: Connections are always encrypted end-to-end. If youve updated to Jump Desktop 7.0 for iOS or Jump Desktop 6.0 for Mac, then you might have trouble connecting to computers running an older version of the automatic setup component.Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina Downloading Jump Desktop Connect on your Mac mini M1 Click the Mac mini M1 you want to access remotely.iPadOS 14.2: Physical Mouse: Left clicks do not work But you can also use the Add/Remove software tool to install it if you prefer not to use the command line.
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